Get in touch
The fastest way to reach the review desk is email:
info@btcturk.ist — we usually reply within 2–3 business days.
Write to us about:
- Corrections. A fee changed, a feature was renamed, a screenshot is stale — tell us and we will update the page and its “last updated” stamp.
- Feedback and topic requests. Missing a guide you expected to find here? Suggest it.
- Media and partnership requests. Please mark promotional inquiries clearly in the subject line.
What we cannot help with
btcturk.ist is an independent guide and has no access to BtcTurk systems. We cannot reset passwords, lift AML holds, recover 2FA, cancel transactions or check balances. For anything involving your account, contact official BtcTurk support through btcturk.com or the in-app help center. Never share your password, 2FA codes or seed phrase with anyone — including us.
If someone emails you claiming to be “btcturk.ist support” and asks for credentials or crypto transfers, it is a scam. We never initiate support conversations and we never ask for money or keys.
Before you write
Many questions are already answered in the guides: start with the main overview, check the fee breakdown for cost questions, the login guide for access issues you want to understand (not fix — that is official support’s job), and the security audit for trust questions. Our editorial principles are described on the About Us page.